QVALON

    Creating blocks, processes and questions

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    Meaning of the term

    Questions - the lower level of the checklist template structure. Questions are combined into processes for a community. The process is any area of the store, shop floor (women's area, men's area), or a specific operating process (revaluation, work with personnel documentation). Processes are combined into sub-blocks, then into blocks. This hierarchy is used for reporting and analysis panels.

    Questions are grouped together according to a specific sales area or company process (e.g. personnel, security, or documents). Processes are combined into a hierarchy of blocks or sub-blocks, which is used in reporting and analysis panels.

    How to create a new process

    1) Open the Checklist constructor section of the website and enter the Processes library subsection.

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    2) To create a new root block of processes, click on the Add block button. You will then see a dialog box. 

    mceclip23.png
    Enter a name in the textbox and press the Create button.

    We have created a root block of processes. Now we are ready to create processes and questions related to them.

    3) Select a root block of processes and click on the Add process button. You will then see a dialog box.
    mceclip19.png

    Enter a name in the textbox and press the Create button.

    4) Add questions to a process. To do that, select one of the processes from the list. The selected process will be underlined in the list.
    mceclip20.png
    Then click on the New question button on the right side of the screen. 

    mceclip21.png

    You will then see a dialog box. Fill in the Question text textbox and click on the Save button.
    mceclip23.png

    Fill in the text boxes and click on the Save button.

    mceclip1.png

    Here you can enter the text of your question and add a hint to it. 

     

    2.jpg

    You can click on the + button to add an image as a hint to the question.

    To delete a hint, press the X button. 

    mceclip2.png

    Click on the Save button to save the question and close the creation menu or click on the Save and create a new button to save the current question and start creating a new one. 

     

    5) After you have created a question, you can configure it.

    mceclip0.png

    You can click on this button to determine who will be responsible for solving a problem if the question will be answered negatively.

    mceclip1.png

    Deletes the question from the process or moves it to another process. 

     

    Hierarchy of processes

     

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    • A block of processes is the top level of the hierarchy. It includes processes and questions on these processes. 
    • A process is the middle level of the hierarchy. It represents some operational function (e.g. Security measures, communication with customers) or some zone of a store (e.g. Warehouse, Check-out Desk).
    • A question is the lowest level of the hierarchy. Questions of the same group are included in one process. 

    How to create a new process

    1) Open the Checklist constructor section of the website and enter the Processes library subsection.

    mceclip22.png

     

    2) To create a new root block of processes, click on the Add block button. You will then see a dialog box. 

    mceclip23.png
    Enter a name in the textbox and press the Create button.

    We have created a root block of processes. Now we are ready to create processes and questions related to them.

    3) Select a root block of processes and click on the Add process button. You will then see a dialog box.
    mceclip19.png

    Enter a name in the textbox and press the Create button.

    4) Add questions to a process. To do that, select one of the processes from the list. The selected process will be underlined in the list.
    mceclip20.png
    Then click on the New question button on the right side of the screen. 

    mceclip21.png

    You will then see a dialog box. Fill in the Question text textbox and click on the Save button.
    mceclip23.png

    Fill in the text boxes and click on the Save button.

    mceclip1.png

    Here you can enter the text of your question and add a hint to it. 

     

    2.jpg

    You can click on the + button to add an image as a hint to the question.

    To delete a hint, press the X button. 

    mceclip2.png

    Click on the Save button to save the question and close the creation menu or click on the Save and create a new button to save the current question and start creating a new one. 

     

    5) After you have created a question, you can configure it.

    mceclip0.png

    You can click on this button to determine who will be responsible for solving a problem if the question will be answered negatively.

    mceclip1.png

    Deletes the question from the process or moves it to another process. 

     

    Hierarchy of processes

     

    mceclip2.png

    • A block of processes is the top level of the hierarchy. It includes processes and questions on these processes. 
    • A process is the middle level of the hierarchy. It represents some operational function (e.g. Security measures, communication with customers) or some zone of a store (e.g. Warehouse, Check-out Desk).
    • A question is the lowest level of the hierarchy. Questions of the same group are included in one process. 

     

     

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