Video calls are disabled by default, if you want this function to be implemented please contact your account manager. Once enabled, all users of levels higher than Store will be able to use video calls.
A video call can be started
- From the check results menu (picture 1).
- From the event center menu (picture 2).
- From any other page (picture 3).
Picture 1. Starting a video call when reviewing check results.
Picture 2. Starting a video call in the event center
Picture 3. Open video calls menu on any page.
Video calls are not limited by time. It is possible to switch between audio and video call modes during the conversation.