An author of a completed task can return it to work to the executor, for example, if it was revealed that the task has not been finished although the executor said it has.
To do it, you should
- Go to the Tasks > Tasks list section
- Find a task you would like to return back to work and click the Execution status button
- A screen with detailed info on the task will then open. Click the Return to work button
The task status will change and its executor will be able to complete it again.
Please note that this option is only available if your system administrator enabled it in the system settings. Here is the article where you can learn more about the system settings: https://support.mdaudit.app/hc/en-us/articles/360020503940-Tasks